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Customer Service

Customer Service

POLICY CHNAGE REQUEST

Address Change

Please submit this form to notify us your address change. We will process your request to the insurance carrier and email you a new ID card if necessary.
Address Change     


Add / Delete Vehicle

Please submit this form to add, delete or replace your vehicle. We will process your request to the insurance carrier.
Add / Delete Vehicle     


Add / Delete Driver

Please submit this form to add or delete a driver in your insurance policy. We will process your request to the insurance carrier.
Add / Delete Driver     


Coverage Change

Please submit this form to make changes in your policy, including raising or lowering your coverage. We will process your request to the insurance carrier.
Coverage Change     

ID CARD REQUEST


Please submit this form to request your insurance ID card sent to you via email.

ID Card Request     

ACCIDENT REPORT


When you had an accident, you can report it to Daiwa Insurance through this report form. We will attempt to file a claim to your insurance carrier immediately upon receipt of this report. An adjuster from your insurance carrier then contacts you to gather detail information about the incident. You can also call your insurance carrier directly to expedite the claim filing process.

Accident Report     

AUTOMATIC PAYMENT


Many customers lose insurance coverage due to non-payment of premium. In order to prevent it from happening, there are many insurance carriers offering automatic payment option which allows you to pay insurance bills monthly or yearly from your bank account or with your credit card. We strongly recommend you to enroll to this option. By submitting this form, we will inform you if your insurance carrier offers the option and how to sign up for it.

Automatic Payment